Our Most Advanced Booking System

Complete PMS system featuring Trust Accounting

Streamline operations, increase bookings and improve guest experience. RMS Cloud offers property managers a complete cloud-based apartment management technology solution powered by a Property Management System now used by more than 6000 properties around the world. Ideal for hotels and apartments of all sizes and effortlessly scales across multi-property groups. Make the switch today.


  • Trust Accounting/ Owners Accounting
  • Built In Channel Manager + Online Booking System
  • Guest Marketing – Email Marketing, SMS Correspondence and more
  • Third Party Integrations
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Key Features

Reduce OTA dependency, slash commission costs and maximise your direct guest reservations with the RMS Internet Booking Engine (IBE). It’s the easiest way to increase profitability while deepening your guest relationships through immediate access to marketable data. Property Owners love that it’s easy to customise and looks great on every site, guests enjoy the simple booking process resulting in high conversion rates.

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Enhance your guest communications with the RMS Guest Marketing module. Use either email or SMS to relay key information, special offers or news alerts. It’s a great way to liaise with guests prior to arrival, ensuring an easy check-in, or potentially upsell them to a higher valued room or dinner reservation. This feature has also proved to be an invaluable crisis management tool for property owners. Good communication is essential to the smooth running of every property.

Key Features

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Save time and money with RMS Cloud’s inbuilt Channel Manager, which streamlines the distribution of rates and inventory to the world’s leading online travel agents, property management companies, Global Distribution Systems and wholesalers. The major advantage is because there is no need to leave the RMS system all updates happen in real time.

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RMS Cloud Dynamic Pricing software ensures property managers never miss an opportunity to maximise room rates, revenue and occupancy. This sophisticated yet easy to manage pricing tool automatically adjusts rates based on a set of rules determined by operators. Typically, it lowers prices to increase occupancy during quiet periods and increases rates when demand is high. The goal is always to optimise room revenue, giving managers peace of mind that they will always be offering the most appropriate rates.

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The hidden heroes of hospitality are empowered by RMS Cloud’s housekeeping technology, which is all about mobility and efficiency. Housekeepers can immediately alert the front desk when a room is cleaned and available for guests using either a smartphone or tablet. User dashboards are customisable with real time status reports enabling supervisors to properly allocate staff and track inventory.

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The RMS Booking Chart clearly displays bookings and their status in a collapsable grid view, with easy drag-and-drop feature for efficient room or date changes and repeat bookings. Quickly view reservation details with a hover-over data window, block out rooms for maintenance or highlight special occasions and events.

RMS also provides easy access to the guest, reservation, account and owner’s details from the booking chart with the first of every month highlighted.

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Trust Accounting

RMS Cloud has been developing property management software for more than 30 years. The inbuilt Trust Accounting module is easy-to-use and provides full mobility through access from any device. Combining innovative solutions such as guest and owner portals and with a 20-year heritage in trust accounting compliance, RMS is a proven solution for any business requiring trust accounting.

Trust Accounting Features:

  • Detailed Owners statements
  • Bank Reconciliation
  • Third party payments
  • End of month process
  • Trust pooling option and more
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Third Party Integration

Connect your existing systems with RMS Cloud easily through our API.
Because our true cloud-based property management software is based on an Open API architecture, integrations with like-minded or complimentary businesses are generally straightforward. RMS Cloud has established integrations with leading payment gateway, revenue management, point of sale and accounting software companies including Stripe, Braintree, Tyro, MYOB, Xero, IdeaS, Duetto, Micros, Uniwell and many more. Interested? Get in touch, RMS Cloud is always open to new opportunities.

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We’re with you all the way

There’s no question switching property management systems takes time, effort and commitment. But it’s a relatively simple process, not nearly as complicated as many people think, and the rewards can be huge. At RMS Cloud we make every effort to facilitate a smooth transition, safeguarding guest and reservation data to ensure no hiccups when the switchover occurs. Seamless data transfer is complemented by a comprehensive training program enabling new clients to hit the ground running from day one. All up, the process takes 3-5 weeks. Customers simply provide legacy data in CSV or SQL format and the RMS Cloud integration team will take it from there. What are you waiting for?

Customer Success Stories

The RMS Cloud team works very hard towards building a fully featured and reliable Property Management system. This has allowed us to acquire some of the most prestigious hospitality brands. Please see some of the case studies below:

The Ascott Limited
The Ascott LimitedServiced Apartment
The Ascott Limited is a leading international lodging owner-operator with more than 58,000 operating units in key cities of the Americas, Asia Pacific, Europe, the Middle East and Africa. Ascott chose RMS Property Management System for its scalability, reliability and great support.
Direct Hotels
Direct HotelsHotels & Apartments
“Six years ago we started looking for a company that had systems developed around specialised trust accounting. We did our research and the feedback on RMS was very positive. We’re now using the RMS property management system, channel manager, the direct booking module and the marketing module. RMS is a leader in hospitality technology solutions!”
Lucas Scammell, General Manager, Direct Hotels & Apartments
Quest Apartments
Quest ApartmentsServiced Apartment
RMS Cloud, developer of the industry leading property management system, has won the best supplier award at the Quest Apartment Hotels New Zealand and Fiji Network Conference 2019. Voted on by franchisees, RMS Cloud beat some tough competition to take out the title of best supplier, which recognises its stellar efforts in terms of support, service and product.

Some of Our Clients

“Makes the rental of short term holiday letting so much easier.
The RMS software takes care of my trust account, end of month, making my life much easier.”
Mark M, Manager

“Always updating with new features.

What I like the most is that it’s very transparent and clear. They are always updating their PMS with new features.”

James A, Front Office Manager from Serviced Apartment in Bathurst (Australia)

“We love RMS and wish we had switched sooner!

Overall our experience has been great! All the automation saves us lots of time and makes us look more professional as well.”

Josh R., Operations Manager

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